High Lockout
E46 on Ravenheat CSI 120

Your boiler is having trouble monitoring its internal water pressure, which has caused it to stop working for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Water pressure sensor error – could be open or short

What causes this fault?

This fault occurs when the boiler's control system loses communication with the sensor that monitors water levels and pressure. The most common reason is a physical failure of the sensor itself or a loose connection in the internal wiring. When the boiler cannot verify that it has enough water to operate safely, it will shut down to prevent internal overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful