High Lockout
E22 on Ravenheat CSI 85

Your boiler has sensed that the exhaust gases are becoming too hot and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flue sensor overheating

What causes this fault?

This fault occurs when the internal temperature of the exhaust fumes exceeds safe limits, triggering a safety cutout to prevent damage to the plastic flue components. The most common reasons include a buildup of limescale or debris inside the main heat exchanger, which prevents heat from being transferred to the water effectively, or a faulty sensor sending incorrect readings to the control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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