High Lockout
E06 on Ravenheat Csi Primary

Your boiler has detected that the water temperature in your heating system is getting too high, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating (CH) sensor is overheating

What causes this fault?

This fault occurs when the water inside the boiler is unable to move away from the heat exchanger quickly enough, leading to a rapid rise in temperature. The most common reason is either a failing circulation pump that isn't pushing the water through the system or a faulty temperature sensor that is sending incorrect readings to the boiler's computer.

This issue often comes to light during the first cold spell of autumn, when the pump has been sitting idle all summer and becomes seized upon restart.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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