Your boiler has detected a problem with the fan that clears exhaust gases, preventing it from starting safely for heating or hot water.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Problem with fan, possibly no signal
What causes this fault?
This fault occurs when the boiler's control board sends a command for the fan to spin but does not receive the necessary speed signal back to confirm it is running safely. The most common reasons are a mechanical failure of the fan motor, loose electrical connections between the internal components, or a faulty circuit board that can no longer process data.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 05E — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.
Ravenheat HE 80/90 / HE 25-30s / HE 80-98s / HE 8-98s / HE 25-30s compact is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
Affiliate links — we may earn a commission at no extra cost to you.