Ravenheat HE 80/90 / 25-30s Fault codes & diagnostics

20 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural GasLPG 23-28 kW 2005-2012 Discontinued
GC Numbers 47-581-0147-581-0341-581-1241-581-13

Replaced by: CSI / CSX Primary range

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19 High 1 Medium

All 20 documented codes

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02E

Your boiler is struggling to move water around the system, which is causing it to shut down to prevent overheating.

High Engineer only £180-350

Parts commonly replaced

  • Circulation Pump
  • Main PCB
  • Pump Capacitor

Related codes

03E

The boiler's internal sensor that monitors water temperature or flow has failed, meaning the system cannot safely regulate heat.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC Thermistor
  • Flow Sensor Wiring Harness

Related codes

04E

Your boiler's hot water sensor has failed, which means the system cannot accurately heat water for your taps and showers.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Sensor (NTC Thermistor)
  • Sensor wiring harness

Related codes

05E

Your boiler has detected a problem with the fan that clears exhaust gases, preventing it from starting safely for heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

06E

Your boiler is getting too hot inside, which has triggered a safety shutdown to prevent damage to the system.

High DIY-safe £90-180

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your system pressure is between 1.0 and 1.5 bar
  3. Turn the boiler off and on again (Reset) to see if the fault clears

Parts commonly replaced

  • Central Heating NTC Sensor
  • Circulation Pump
  • Main Heat Exchanger (if scaled)

Related codes

08E

Your boiler has detected that there is not enough water in the system to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the one or two taps/valves on the filling loop until you hear water entering.
  3. Watch the pressure gauge and close the valves once the needle reaches between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor
09E

Your boiler has shut down because it has detected that the water inside is getting too hot, usually due to a circulation blockage or a pump failure.

High Engineer only £120-350

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Main Heat Exchanger

Related codes

10E

Your boiler has too much water in the system, which causes it to shut down for safety.

High DIY-safe £80-140

What to check first

  1. Check that the external filling loop is turned off completely
  2. Bleed water from a radiator using a bleed key to reduce pressure
  3. Monitor the pressure gauge until it returns to between 1.0 and 1.5 bar
  4. Reset the boiler once the pressure is within the green zone

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve

Related codes

13E

Your boiler's computer system has encountered a processing glitch and has stopped working to protect itself.

High DIY-safe £180-350

What to check first

  1. Turn the boiler power switch to the 'Off' position.
  2. Wait for approximately 60 seconds.
  3. Turn the power back 'On' and press the Reset button if the code persists.

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Loom

Related codes

21E

Your boiler has detected that the water returning from your radiators is too hot, which has caused it to shut down for safety.

High DIY-safe £120-250

What to check first

  1. Ensure all radiator valves (TRVs) are fully open and not stuck.
  2. Check that the internal boiler pressure is between 1 and 1.5 bar.
  3. Reset the boiler using the control knob or button to see if the fault clears.

Parts commonly replaced

  • Central heating return NTC sensor
  • Circulation pump
  • Main heat exchanger (flushing service)

Related codes

Showing 11–20 of 20
22E

Your boiler has detected that the exhaust gases are becoming too hot and has shut down as a safety precaution.

High Engineer only £120-280

Parts commonly replaced

  • Flue Thermistor
  • Heat Exchanger
  • Main PCB
23E

Your boiler has detected a problem with the sensor that monitors exhaust gases, and it has shut down as a safety precaution.

High Engineer only £90-180

Parts commonly replaced

  • Flue Gas NTC Sensor
  • Sensor Wiring Harness

Related codes

24E

Your boiler has detected a problem with the sensor that monitors the temperature of the water returning from your radiators, meaning it may not be able to heat your home effectively.

High Engineer only £90-160

Parts commonly replaced

  • Central heating return NTC thermistor
  • Sensor wiring harness

Related codes

25E

Your boiler has detected that the water inside the main heating unit has frozen, which is preventing the system from operating to avoid damage.

High DIY-safe £0-120

What to check first

  1. Check if the condensate pipe (the plastic pipe leading outside) is frozen and thaw it with warm water or a heat pack.
  2. Increase the room thermostat temperature and wait for the ambient heat inside the house to naturally thaw the unit.
  3. Reset the boiler once the system has thawed completely.

Parts commonly replaced

  • Condensate pipe insulation
  • Main heat exchanger

Related codes

29E

Your hot water system is getting too hot and has shut down as a safety precaution.

High Engineer only £90-180

Parts commonly replaced

  • Domestic Hot Water (DHW) sensor
  • Plate heat exchanger
  • Diverter valve
31E

Your boiler is having trouble 'talking' to your smart thermostat or external heater controls, meaning it may not receive instructions to turn on or off.

High DIY-safe £80-180

What to check first

  1. Check that your smart thermostat or wall controller is powered on and has working batteries.
  2. Ensure the thermostat bridge or hub is plugged in and connected to your Wi-Fi.
  3. Try restarting your boiler at the main isolation switch to reset the connection.

Parts commonly replaced

  • OpenTherm Interface Cable
  • Thermostat Receiver
  • Main Printed Circuit Board (PCB)

Related codes

41E

Your boiler has detected that the water isn't moving through the system correctly, causing a large temperature gap between the pipes.

High DIY-safe £120-280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Bleed all radiators to remove trapped air bubbles

Parts commonly replaced

  • Circulation pump
  • Flow/Return thermistors
  • Main heat exchanger (de-scaling)
42E

Your boiler has shut down because there is a confusing difference between the temperatures recorded at its internal sensors, often caused by poor water flow or a sensors reading incorrectly.

High Engineer only £90-250

Parts commonly replaced

  • NTC Temperature Sensors
  • Circulation Pump
  • Main PCB

Related codes

44E

Your boiler has detected an unusual temperature difference between the pipes, causing it to shut down to prevent overheating.

High DIY-safe £120-£350

What to check first

  1. Check that the boiler pressure is between 1.0 and 1.5 bar
  2. Ensure all radiator valves and isolation valves are fully open
  3. Bleed your radiators to remove any trapped air pockets
  4. Reset the boiler using the control knob or button

Parts commonly replaced

  • Circulation Pump
  • NTC Temperature Sensors
  • Main Heat Exchanger (Cleaning/Descaling)

Related codes

46E

Your boiler has detected a problem with the sensor that monitors internal water pressure, meaning it cannot confirm if there is enough water to operate safely.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Sensor wiring harness
  • Main PCB

Related codes