High Lockout
10E on Ravenheat HE 80/90 / 25-30s

Your boiler has too much water in the system, which causes it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

High water pressure error

What causes this fault?

This fault occurs when the water pressure inside your boiler exceeds a safe limit, usually because the heating system has been overfilled via the manual filling loop. It can also be caused by a faulty tap on that filling loop leaking water into the system or an internal failure of the expansion vessel which normally helps manage pressure changes.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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