High Lockout
b9 on Remeha Avanta 18V

Your boiler has shut down because it is heating up much faster than it can circulate water, indicating a blockage or a pump issue.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Lock-out: maximum temperature rise is exceeded, dT between supply and return >= 22°C, rate of rise > 2,7°C/sec, or start with no flow/insufficient water. Also activated if shut down input (terminals 5 and 6) is opened.

What causes this fault?

This fault occurs when heat builds up inside the boiler faster than the system can carry it away to your radiators. The most common reasons are a failed internal pump that isn't pushing water through the pipes or a physical blockage, such as sludge or debris, restricting the flow. Essentially, the boiler is protecting itself from overheating because the water is essentially standing still while being heated.

This issue often comes to light in autumn when the heating is turned back on after a long summer break, as pump components can seize during periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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