High
E37 on Remeha Avanta 28c

Your boiler has lost the ability for its internal computer boards to talk to each other, preventing it from starting safely.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Communication error with SU (Safety Unit)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

E04View →E16View →

Related guides you might find useful

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →