What the manual says
Manufacturer manualpre-purge stage
What causes this fault?
This fault occurs when water cannot move through the boiler quickly enough to carry heat away, causing the internal temperature to reach a dangerous level. The most common reasons are a failed external pump that isn't pushing water to the radiators or a buildup of sludge and debris that has physically blocked the pipes or heat exchanger.
This issue often appears during the first cold spell of autumn when the heating is turned back on after sitting idle all summer, which can cause internal pump parts to seize.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Related fault codes
All 22 fault codes on the Avanta Plus 18s System
Seeing a different code? Every code this model can display, in one place.