The 6 most common faults
01
é4 High DIY-safe
Your boiler has tried to light itself several times but has failed, likely because there is no gas supply or the ignition part is dirty or broken.
What to try first
Check if other gas appliances in your home, like a hob, are working to ensure gas is reaching the property.If you have a prepayment meter, check that you have remaining credit and the valve is open.Press the Reset button on the boiler control panel for one to two seconds.
02
9 High Engineer
Your boiler has temporarily stopped working because a safety device wired into the system, such as a room thermostat or external timer, is signaling that something needs attention.
Full guide for 903
é0 High Engineer
Your boiler has detected a problem with its internal temperature sensors, meaning it cannot accurately monitor the water temperature and has shut down as a safety precaution.
Full guide for é004
é3 High Engineer
Your boiler has detected an internal electrical safety fault or a problem with how it is grounded, causing it to shut down to prevent damage.
Full guide for é305
é5 High Engineer
Your boiler is failing to light the flame or keep it running, which means it cannot provide you with heating or hot water.
Full guide for é506
é8 High Engineer
Your boiler has detected that the internal fan responsible for venting exhaust gases safely is either not spinning or communicating properly, so it has shut down to keep your home safe.
Full guide for é8on the Remeha Avanta Plus 24s System
Ignition electrodeGas valvePCB (Printed Circuit Board)External ThermostatWiring CentreTime Clock
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Remeha shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue