Common problems guide

The most common Remeha Avanta Plus 28c problems

The faults most likely to send a Remeha Avanta Plus 28c into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
35 documented codes
6 most common
6 DIY-safe checks
0 engineer needed

The 6 most common faults

01
E7 High DIY-safe

Your boiler has effectively switched itself off because it has detected that it is getting too hot inside.

What to try first

Check that all radiator valves (TRVs) are fully open to allow water to circulateEnsure the boiler pressure is between 1.0 and 1.5 bar on the gaugePress the Reset button for two seconds once the system has cooled down

Est. cost
£120-350
Parts
Circulating Pump, Overheat Thermostat (High Limit Stat), Flow/Return Temperature Sensors
Full guide for E7
02
E10 High DIY-safe

Your boiler has detected that the water pressure in the central heating system is too low for it to operate safely.

What to try first

Locate the silver braided filling loop hoses underneath or near the boilerSlowly open both black lever valves to allow water into the systemClose both valves once the pressure gauge on the boiler screen reads between 1.0 and 1.5 barPress the 'Reset' button on the control panel to clear the code

Est. cost
£90-180
Parts
Water pressure sensor, Filling loop valves, Expansion vessel recharge
Full guide for E10
03
E12 High DIY-safe

Your boiler has switched itself off because it has detected that the internal water temperature has become dangerously hot.

What to try first

Check that all radiator valves are fully openEnsure the boiler pressure is between 1 and 2 barPress the 'Reset' button on the control panelCheck if the pump is making unusual noises or is stuck

Est. cost
£120-350
Parts
Circulation pump, Overheat thermostat, Main heat exchanger (flushing requirement)
Full guide for E12
04
E36 High DIY-safe

Your boiler is struggling to keep a flame lit, causing it to shut down for safety after five unsuccessful attempts to restart.

What to try first

Check that your gas emergency control valve is open and you have credit on your gas meterCheck if other gas appliances in your home, such as a hob, are working correctlyPress the 'Reset' button for two seconds to see if the boiler restarts

Est. cost
£120-350
Parts
Ionisation probe, Ignition electrode, Gas valve
Full guide for E36
05
E42 High DIY-safe

Your boiler is struggling to circulate water properly because there is either not enough water in the system or a blockage is preventing it from flowing through the pipes.

What to try first

Check the pressure gauge on the front of the boiler; if it is below 1.0 bar, use the filling loop to top it up to 1.5 bar.Ensure all radiator valves and the boiler isolation valves are fully open.Bleed your radiators to remove any trapped air that might be blocking water flow.

Est. cost
£80-250
Parts
Circulation Pump, Central Heating Filter, Flow and Return Temperature Sensors
Full guide for E42
06
é1 High DIY-safe

Your boiler has reached an unsafely high internal temperature, likely because there is not enough water flowing through the system to carry the heat away.

What to try first

Check the boiler pressure gauge and top it up to 1.5 bar using the filling loop if it is too low.Ensure all radiator valves are fully open and not turned off.Bleed all radiators to remove trapped air which may be blocking water flow.Reset the boiler by pressing the reset button for two seconds.

Est. cost
£100-280
Parts
Circulation Pump, Flow/Return Temperature Sensor (NTC), Main Heat Exchanger (Cleaning/Descaling)
Full guide for é1

on the Remeha Avanta Plus 28c

Circulating PumpOverheat Thermostat (High Limit Stat)Flow/Return Temperature SensorsWater pressure sensorFilling loop valvesExpansion vessel recharge

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Remeha shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 35-code list for the Remeha Avanta Plus 28c