High
E40 on Remeha Avanta Plus 28c

Your boiler's energy-saving heat recovery unit has failed an internal safety check, causing the system to stop working as a precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

HRU (Heat Recovery Unit) error: Internal check failed

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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