High Lockout
E09 on Remeha Avanta Plus 35c

Your boiler’s main computer brain has encountered a serious internal error and has stopped working to protect the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control unit error

What causes this fault?

This fault occurs when the boiler's main control board suffers a critical electronic failure or a breakdown in communication between internal components. It is often caused by an electrical surge, moisture getting onto the circuitry, or simply the natural degradation of the solder points on the board over time.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful