High Lockout
e8 on Remeha Avanta Plus 35c

Your boiler has detected an issue with the air fan, preventing it from starting safely or clearing exhaust fumes correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan fault. Fan is not working or fan does not stop.

What causes this fault?

This fault occurs when the boiler's control board cannot communicate with the internal fan or detects that the fan is spinning at the wrong speed. The most common reasons are a complete motor failure within the fan assembly or a loose electrical connection that prevents the fan from starting its safety checks.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful