BoilerFaultCodes.com
E01 High Lockout

Your boiler has shut down because its internal temperature got too hot, likely due to a circulation problem or a blockage.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Safety temperature exceeded

What causes this fault?

This fault occurs when the water inside the boiler reaches an unsafe temperature, causing the system to shut down to prevent damage. The most common reason is that water isn't moving through the unit quickly enough, often due to a pump failure, a build-up of sludge, or air trapped in the heat exchanger.

This issue often surfaces when the heating is first turned on after summer, as the internal pump can seize up after long periods of inactivity.

Typical repair cost £120-350 (including labour)

DIY fix possible

Check that your main gas valve is fully open and you have credit on your meter.Verify that all radiator valves are open and that there is enough water pressure on the boiler gauge (target 1.5 bar).Press the Reset button for two seconds to see if the boiler restarts.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like E01 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Remeha Avanta Plus is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes