High Lockout
E18 on Remeha Quinta 115

Your boiler is heating up too quickly because water isn't moving through the system properly, causing it to shut down to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No water flow (rate of rise too high)

What causes this fault?

This fault occurs when the heat exchanger gets too hot too quickly because water isn't circulating through the boiler at the required speed. The most common reasons are a failed internal pump, a physical blockage in the pipework, or air trapped within the system preventing the flow of water.

This issue often appears when the heating is first turned on after summer, as internal pump components can seize up during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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