High Lockout
E40 on Remeha Quinta 115

Your boiler’s internal computer has lost its configuration settings and no longer knows how to operate the system safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Error in parameter settings

What causes this fault?

This fault occurs when the boiler's control board loses the specific software instructions needed to manage the heating process safely. It is typically caused by a data corruption within the internal memory chip or a hardware failure on the main circuit board following a power surge or component aging. Because the boiler no longer knows its own identity or safety limits, it enters a protective shutdown mode.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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