BoilerFaultCodes.com
E35 High Lockout

Your boiler has detected a problem with how gas is being controlled, meaning it cannot safely light or maintain a flame.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Gas valve error: check gas valve or wiring.

What causes this fault?

This fault occurs when the boiler's control board sends a signal to the gas valve to open, but the valve fails to operate or communicate back correctly. The most common reasons are a mechanical failure within the valve itself, a loose connection in the wiring, or a fault on the main circuit board that prevents it from sending the correct electrical signal.

Typical repair cost £220-450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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