High
28 on Remeha W40

Your boiler has stopped because the internal fan is failing to start, which prevents the unit from safely venting exhaust gases.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fan does not run

From this model's manual
Verified against the Remeha Quinta Ace 45 installation & service manual, page 36.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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