F12 High

Saunier Duval F12 Fault Code

The Saunier Duval F12 fault code means: your boiler's internal computer has lost communication with the control panel or display, preventing the system from operating.. It appears on 5 Saunier Duval models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Main board connection fault

What causes the Saunier Duval F12 fault?

This fault occurs when the boiler's main brain and the front display panel stop talking to each other due to an electrical communication break. The most common reasons are a loose internal plug, moisture getting onto the electronics, or a component failure on one of the circuit boards themselves.

Typical repair cost £180-450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Saunier Duval models that show the F12 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Saunier Duval F12 fault code information on this page is sourced and cross-checked against the official Saunier Duval service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026