Neon 2 High

Saunier Duval Neon 2 Fault Code

Also written as NEON2 — same fault.

The Saunier Duval Neon 2 fault code means: your boiler has stopped working because a safety switch has detected that the unit became too hot and triggered a shutdown.. It appears on 2 Saunier Duval models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Is neon 2 lit? NO: For gravity domestic hot water systems only, check continuity of yellow link. For fully pumped systems, check overheat reset. If satisfactory replace overheat device.
Typical repair cost £120-220 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Saunier Duval models that show the Neon 2 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Saunier Duval Neon 2 fault code information on this page is sourced and cross-checked against the official Saunier Duval service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026