High
11. on Saunier Duval Ecosy

Your boiler's computer system has encountered an internal error and cannot safely operate your heating or hot water, meaning the unit has shut down.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

There is an internal fault in the Automatic Control Module.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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