Saunier Duval Enviroplus Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural Gas 2004 onwards Discontinued
GC Number 47-920-45

Replaced by: Thema

Download the Saunier Duval Enviroplus manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 17 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-920-45 EnviroPlus F24e 2004–present

All 19 documented codes

Tap any card for details

F1

Your boiler is trying to start up but is failing to light the burner, which means you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve
  • Printed circuit board (PCB)

Related codes

F4

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage or safety risks.

High Engineer only £120-250

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump
  • PCB

Related codes

F5

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent any damage or safety issues.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Pump
  • Overheat Thermostat
  • Primary Heat Exchanger

Related codes

F6

Your boiler's temperature sensor is failing to provide a reading, so the system has shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

F7

Your boiler is struggling to detect the temperature of your hot water supply, so it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
  • Wiring harness

Related codes

F9

Your boiler is struggling to accurately detect the water pressure inside the system, which is preventing it from firing up safely.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F10

Your boiler is unable to accurately measure the temperature of the water returning to it, so it has stopped working to prevent potential damage.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring harness

Related codes

F11

Your boiler's internal computer chips are failing to talk to each other, preventing the system from running safely.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Interface PCB
  • Communication wiring harness

Related codes

F12

Your boiler's electronic control panel is not 'talking' to the main brain of the system, meaning the boiler has shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • User Interface PCB
  • Main Control PCB
  • Wiring harness

Related codes

F13

Your boiler's internal computer is experiencing a communication error, meaning it can no longer safely control the heating system.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F14

Your boiler is struggling to control its internal gas supply, which prevents it from igniting safely.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed circuit board (PCB)
  • Wiring harness

Related codes

F16

Your boiler is failing to detect a flame, so it has shut itself down to keep your home safe.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • PCB
F17

Your boiler has detected that the incoming electricity supply is not strong enough to run it safely, causing the system to shut down.

Medium Engineer only £120-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness
  • Power supply module

Related codes

F18

Your boiler's digital display or control panel is having trouble communicating with the main system, preventing the boiler from receiving instructions.

High Engineer only £150-300

Parts commonly replaced

  • User interface circuit board
  • Ribbon cable connection
  • Main PCB

Related codes

F19

Your boiler has detected that a temperature sensor has come loose from the pipe it monitors, meaning the system can no longer accurately read the water temperature.

High Engineer only £100-180

Parts commonly replaced

  • NTC sensor
  • Sensor mounting clip

Related codes

F20

Your boiler's electronic control parts are unable to communicate with each other, causing the system to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • User Interface Display

Related codes

F24

Your boiler is overheating because the water returning to it from your radiators is getting far too hot, causing the system to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor sensor
  • Central heating pump
  • System bypass valve
  • Heat exchanger

Related codes

F25

Your boiler is heating up much faster than expected, suggesting that water is not circulating properly through the system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

F26

Your boiler has detected that the water is heating up or cooling down far too quickly, which usually indicates that the internal pump is failing to move the water around the system properly.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • NTC thermistor sensor
  • Main PCB

Related codes

2 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.