Saunier Duval Isofast F28E Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 28 kW 2001-present
GC Numbers 47-920-2841-920-3747-920-39
Download the Saunier Duval Isofast F28E manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 13 High 2 Medium 1 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-920-28 Isomax F28E A 2001–present
41-920-37 Envirotek F28E SB 2003–2003
47-920-39 Envirotek F28E 2003–2003

All 18 documented codes

Tap any card for details

00

Your boiler is operating normally and there are no current faults detected.

Low DIY-safe

What to check first

  1. No action is required as the boiler is functioning correctly.
02

Your boiler is struggling to clear exhaust gases effectively, so it has safely shut down to prevent any risk of fumes entering your home.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Venture pipe

Related codes

04

Your boiler is failing to light the internal flame, which means it cannot produce any hot water or heating.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve
  • PCB

Related codes

05

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Pump
  • Diverter Valve

Related codes

06

Your boiler has lost the ability to accurately measure the temperature of the water being sent to your radiators, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating NTC Thermistor
  • Wiring Harness

Related codes

07

Your boiler is struggling to detect the temperature of the water it is trying to heat for your taps and shower, so it has stopped providing hot water to prevent overheating.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness

Related codes

08

Your boiler is struggling to accurately measure the temperature of the water stored inside it, so it has stopped heating that water to prevent potential issues.

Medium Engineer only £120-220

Parts commonly replaced

  • Hot water cylinder sensor
  • Wiring harness
  • Main PCB

Related codes

09

Your boiler is currently unable to accurately read the water pressure in the system, preventing it from operating safely.

High Engineer only £150-250

Parts commonly replaced

  • System pressure sensor
  • Wiring harness

Related codes

10

Your boiler's air circulation system, which is essential for safely venting gases, has stopped responding correctly, causing the system to shut down for your safety.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Wiring harness (PCB to fan)

Related codes

11

Your boiler has detected that the internal pump, which moves hot water around your home, is stuck or blocked and cannot circulate heat.

High Engineer only £150-280

Parts commonly replaced

  • Central heating pump
  • Pump capacitor

Related codes

12

The control panel on your boiler is unable to communicate with the main system, meaning the boiler has stopped working to prevent incorrect operation.

High Engineer only £150-300

Parts commonly replaced

  • User interface circuit board
  • Wiring harness
  • Main printed circuit board
13

Your boiler's electronic brains have encountered an internal error and cannot safely operate the system.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

14

Your boiler has detected that it is dangerously overheating and is running its internal pump to try and cool itself down.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor
  • Primary heat exchanger
  • Pump / Circulator
15

Your boiler has detected a problem with the internal mechanism that controls the gas supply, meaning it cannot safely start up or maintain a flame.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
20

Your boiler's internal computer is struggling to talk to its main control unit, meaning the system has shut down as a precaution.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Display interface board

Related codes

21

Your boiler has switched itself off because the system water pressure has dropped too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the small blue filling tap underneath the boiler.
  2. Slowly turn the tap to allow water into the system while watching the pressure gauge.
  3. Close the tap firmly once the needle reaches 1.5 bar.

Parts commonly replaced

  • Filling loop tap
  • Expansion vessel
  • Pressure sensor
23

Your boiler has detected that water is not circulating through the system correctly, which has caused it to stop working for safety.

High Engineer only £150-350

Parts commonly replaced

  • Circulation Pump
  • Flow Rate Sensor
  • Main PCB
30

Your boiler has detected an issue with the main control board's communication or data processing, which has caused it to stop working for your safety.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

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