The 4 most common faults
01
02
01 Engineer
Ignition problems / Air-gas mix ratio is incorrect preventing combustion and forcing the boiler into a state of lockout.
Full guide for 0103
05 Engineer
The boiler is overheating and the Safety Thermostat has triggered / The boiler flue is overheating and the Flue Safety Thermostat has triggered.
Full guide for 0504
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Saunier Duval shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue