High
Safety lock-out on Saunier Duval Sylva

Your boiler has detected trapped air bubbles that are preventing it from running safely, so it has shut down to protect itself.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The boiler will go into safety lock-out if air is not properly purged from the system during filling.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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