High
17 on Saunier Duval Themaclassic F35E

Your boiler is receiving an insufficient electrical voltage from your home supply, meaning it lacks the power needed to operate correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Power supply <170V

From this model's manual
Verified against the Saunier Duval Thelia 23e installation & service manual, page 37.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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