AL 43 Medium

Sime AL 43 Fault Code

Also written as AL43 — same fault.

The Sime AL 43 fault code means: your boiler has lost its connection with the smart thermostat or remote control system, meaning they can no longer talk to each other to manage your heating.. It appears on 14 Sime models in our database.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Open Therm communication fault — check OpenTherm wiring/remote control connection
Typical repair cost £80-180 (including labour)

DIY fix possible

Check that your wall-mounted thermostat or remote control has power and fresh batteries.Inspect any visible wires between the thermostat and the boiler for signs of damage or loose connections.Turn the boiler power off at the fused spur switch, wait 30 seconds, and turn it back on to reset the communication link.

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Sime models that show the AL 43 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Sime AL 43 fault code information on this page is sourced and cross-checked against the official Sime service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026