The 5 most common faults
Your boiler has stopped working because it cannot light the gas flame or it cannot detect that the flame has started.
Check that your gas emergency control valve is in the 'open' positionVerify if other gas appliances in your home, such as a hob, are receiving gasPress and hold the reset button for a few seconds to restart the ignition sequence
Your boiler has detected that water isn't moving through the system properly, causing it to overheat and shut down for safety.
Check that the boiler pressure is between 1 and 1.5 bar on the gaugeEnsure all radiator valves are fully open to allow water flowCheck for any visible leaks around the pipeworkTry resetting the boiler using the control knob
Your boiler has shut down because it has detected an internal temperature that is too high or a problem with how exhaust gases are leaving the flue.
Full guide for Red LED on (after safety stat)Your boiler has stopped working because it cannot safely clear away waste gases, likely due to a mechanical issue with internal air circulation.
Full guide for LED flashing after fanYour boiler has detected a problem with the temperature sensor that controls your central heating, meaning it cannot accurately measure how hot the water is.
Full guide for Orange LED flashingon the Sime Format B Combi
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Sime shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue