Sime Halstead Trio Fault codes & diagnostics

46 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2000-2010 Discontinued
GC Number 47-283-01
Download the Sime Halstead Trio manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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3 Emergency 43 High

All 46 documented codes

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AL 01

Your boiler has detected that harmful exhaust fumes are not escaping correctly through the chimney or flue, causing it to shut down for your safety.

Emergency Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Flue gas thermostat
  • Flue sensor
  • Main PCB

Related codes

AL 02

Your boiler has stopped working because the water pressure is too low and needs to be topped up.

High DIY-safe £0-120 Shared across the range

What to check first

  1. Locate the flexible filling loop (braided hose) underneath or near the boiler.
  2. Slowly open the small handles on the valves until you hear water flowing.
  3. Watch the pressure gauge and close the valves tightly once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop valve
  • Pressure sensor
  • Expansion vessel recharge

Related codes

AL 03

Your boiler has detected that the water pressure inside the system is too high, often caused by overfilling or a faulty valve.

Emergency DIY-safe £80-160 Shared across the range

What to check first

  1. Locate a radiator bleed valve and use a key to slowly release water into a container.
  2. Monitor the boiler's pressure gauge until it drops to between 1.0 and 1.5 bar.
  3. Ensure the filling loop valves are fully closed and tight.
  4. Restart the boiler to clear the fault code.

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve (PRV)

Related codes

AL 04

Your boiler has detected a problem with the temperature sensor that manages your hot water, which usually means your taps will not get warm.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Domestic Hot Water (DHW) Sensor
  • Thermistor
  • Wiring Harness

Related codes

AL 05

Your boiler has detected a problem with the internal temperature sensor that monitors water leaving the unit, preventing it from heating up correctly.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Flow Temperature Sensor (NTC)
  • Sensor Wiring Harness

Related codes

AL 06

Your boiler is failing to light properly because it cannot detect a flame, which means you have no heating or hot water.

High DIY-safe £120-350 Shared across the range

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. Verify if other gas appliances in your home, like a hob, are working correctly
  3. Attempt to reset the boiler by turning the selector switch to the 'R' position for a few seconds

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Detection Lead

Related codes

AL 07

Your boiler has switched itself off because it has detected that it is getting too hot, likely due to a blockage, trapped air, or a faulty safety sensor.

High DIY-safe £90-220 Shared across the range

What to check first

  1. Check that your radiator valves are open and not turned off.
  2. Bleed your radiators to remove any trapped air from the system.
  3. Check the boiler pressure gauge and top it up to 1.5 bar if it is low.
  4. Reset the boiler using the control knob.

Parts commonly replaced

  • Safety Thermostat (Overheat Stat)
  • Circulation Pump
  • Temperature Sensor (NTC)

Related codes

AL 08

Your boiler is struggling to detect a flame, which means it cannot stay lit to provide heating or hot water.

High DIY-safe £100-£260 Shared across the range

What to check first

  1. Check if other gas appliances, like a cooker, are working to ensure gas is reaching the property
  2. Check that your gas meter has credit if you use a prepay system
  3. Reset the boiler by turning the selector switch to the reset position for a few seconds

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

AL 09

Your boiler has stopped working because water is not moving around the system properly, which is preventing it from heating up safely.

High DIY-safe £180-350 Shared across the range

What to check first

  1. Check that your system pressure is between 1 and 1.5 bar on the pressure gauge.
  2. Ensure all radiator valves and isolation valves under the boiler are fully open.
  3. Try bleeding your radiators to remove any trapped air that might be blocking flow.

Parts commonly replaced

  • Circulation Pump
  • Central Heating Filter
  • Flow Temperature Sensor

Related codes

AL 10

Your boiler has detected an issue with a secondary sensor or its internal settings, which is preventing it from running properly.

High Engineer only £100-220 Shared across the range

Parts commonly replaced

  • Auxiliary Temperature Sensor
  • NTC Thermistor
  • Control Board

Related codes

Showing 11–20 of 46
AL 11

Your boiler is unable to control its flame height correctly because of a communication issue with the gas control system.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Gas valve modulator coil
  • Wiring harness
  • Main PCB

Related codes

AL 12

Your boiler's computer is confused about which model it is and needs its internal settings corrected to match the physical type of unit installed.

High Engineer only £80-130 Shared across the range

Parts commonly replaced

  • Main PCB (Printed Circuit Board)

Related codes

AL 13

Your boiler has detected that the exhaust gases are too hot or the sensor monitoring them has failed, causing the system to shut down for safety.

High Engineer only £120-£220 Shared across the range

Parts commonly replaced

  • Exhaust sensor (SF)
  • Smoke probe
  • Main PCB

Related codes

AL 14

Your boiler has detected a problem with the sensor that monitors exhaust gases, and it has shut down as a safety precaution.

High Engineer only £120-£210 Shared across the range

Parts commonly replaced

  • Exhaust sensor (smoke probe)
  • Wiring harness

Related codes

AL 15

Your boiler has stopped working because the internal computer has lost communication with the fan that clears exhaust gases.

High Engineer only £120-350 Shared across the range

Parts commonly replaced

  • Fan wiring harness
  • Fan motor
  • Main PCB

Related codes

AL 17

Your boiler has detected that its two internal temperature sensors are giving very different readings, causing it to shut down for safety.

High Engineer only £120-£220 Shared across the range

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness
  • Main PCB

Related codes

AL 18

Your boiler has stopped working because the waste water pipe is backed up or frozen, preventing the system from draining safely.

High DIY-safe £80-160 Shared across the range

What to check first

  1. Check the white plastic pipe exiting the house for signs of ice or blockage
  2. Thaw a frozen pipe by pouring warm (not boiling) water over it or using a heat pack
  3. Ensure the internal drainage trap is clear and the pipe is not kinked
  4. Reset the boiler once the blockage is removed

Parts commonly replaced

  • Condensate siphon
  • Condensate discharge pipe
  • Electrode (if damaged by moisture)

Related codes

AL 28

Your boiler has been manually reset too many times in a short period and has temporarily locked itself for safety reasons.

High DIY-safe £80-250 Shared across the range

What to check first

  1. Leave the boiler powered on and wait for at least one hour without touching any buttons.
  2. After 60 minutes, the lockout should clear automatically.
  3. Try to reset the boiler one more time; if the original fault returns, do not keep resetting and call a Gas Safe engineer.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

AL 30

Your boiler has detected an issue with the sensor that monitors water coming back into the system, causing the unit to stop working for safety.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Return temperature sensor (NTC probe)
  • Wiring harness

Related codes

AL 37

Your boiler has stopped working because the electrical power coming into your home from the national grid has dropped to a level that is too low for the boiler to operate safely.

High Engineer only £0-120 Shared across the range

Parts commonly replaced

  • Main PCB
  • Voltage Regulator

Related codes

Showing 21–30 of 46
AL 40

Your boiler has detected an issue with the electrical power coming into your home and has shut down as a safety precaution.

High Engineer only £100-350 Shared across the range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Surge Protector

Related codes

AL 41

Your boiler has tried and failed to light its flame several times in a row, causing it to shut down for safety.

High DIY-safe £100-£250 Shared across the range

What to check first

  1. Check that your gas emergency control valve is in the 'open' position
  2. Verify if other gas appliances in your home (like a hob) are working correctly
  3. If you have a prepaid gas meter, ensure it has sufficient credit
  4. Press the Reset button on the boiler control panel

Parts commonly replaced

  • Ignition electrode
  • Flame detection electrode
  • Gas valve
  • PCB

Related codes

AL 42

Your boiler has detected that one of its control buttons is stuck or damaged, or there is an internal communication error on the main circuit board.

High DIY-safe £180-350 Shared across the range

What to check first

  1. Carefully press and release each button on the control panel to ensure none are physically stuck in the 'pushed' position
  2. Gently wipe the control panel with a dry cloth to remove any grit or residue around the buttons
  3. Turn the boiler power off at the fused spur switch, wait 30 seconds, and turn it back on to reset the electronics

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Interface/Bezel

Related codes

AL 43

Your boiler is having trouble communicating with your smart thermostat or remote control system due to a wiring or connection issue.

High Engineer only £90-180 Shared across the range

Parts commonly replaced

  • OpenTherm Interface
  • Remote Control/Thermostat
  • Wiring harness

Related codes

AL 44

Your boiler is failing to light properly because a internal safety component or the gas valve is not communicating correctly with the control board.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Electronic Control Board (PCB)
  • Ignition Electrode

Related codes

AL 56

Your boiler has shut down because the temperature difference between the water going out and the water coming back is too wide, suggesting a circulation problem.

High DIY-safe £120-350 Shared across the range

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar on the pressure gauge
  3. Gently bleed your radiators to remove trapped air
  4. Reset the boiler using the selector switch

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Temperature Sensors (NTC)

Related codes

AL 57

Your boiler has detected an inconsistency with its internal temperature readings and needs to perform a self-check to ensure it is operating correctly.

High DIY-safe £0-120 Shared across the range

What to check first

  1. Locate the selector knob on the front control panel.
  2. Turn the selector to the 'RESET' position for at least 3 seconds.
  3. Allow the boiler to perform its automatic self-calibrating procedure (this may take a few minutes).

Parts commonly replaced

  • None (Calibration fix)
  • Flow temperature sensor
  • Return temperature sensor

Related codes

AL 72

Your boiler has detected that a temperature sensor is not sitting correctly on the pipe or is giving an unusual reading, preventing it from heating your water safely.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Flow temperature NTC sensor
  • Sensor retaining clip
  • Wiring harness

Related codes

AL 74

Your boiler has detected a problem with a temperature sensor that monitors the heat of the water being sent to your taps or radiators.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

AL 77

Your boiler has detected an electrical issue with the gas control system, preventing it from safely lighting the burner.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

Showing 31–40 of 46
AL 78

Your boiler has detected an electrical fault with the gas control valve, meaning it cannot safely regulate the fuel supply to stay lit.

High Engineer only £180-£380 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

AL 79

Your boiler has detected an internal electrical problem with the gas control valve, preventing it from lighting safely.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Main PCB
  • Wiring Loom

Related codes

AL 80

Your boiler has detected an internal communication failure between the control board and the gas valve, meaning it cannot safely manage the flow of gas to create heat.

High Engineer only £180-350 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Control PCB
  • Wiring Harness

Related codes

AL 81

Your boiler has detected a problem with how it is burning gas during start-up, often caused by a blocked vent or a sensor issue, and has locked itself for safety.

High Engineer only £120-280 Shared across the range

Parts commonly replaced

  • Air pressure switch
  • Flue seals
  • Gas valve

Related codes

AL 82

Your boiler has stopped working because it has failed to light several times in a row, often caused by a problem with the burner or the air supply.

High Engineer only £120-£350 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Air pressure switch diaphragm
  • Gas valve

Related codes

AL 83

Your boiler is struggling to burn gas correctly, which is often caused by a temporary interruption in the fuel supply or an issue with the ventilation system.

High Engineer only £120-280 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Flame sensing electrode
  • Gas valve

Related codes

AL 84

Your boiler is struggling to operate because the incoming gas supply from the street or meter is not strong enough to meet the demand.

High Engineer only £90-250 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Gas Meter Regulator
  • External Gas Pipework

Related codes

AL 88

Your boiler's internal computer has detected a serious hardware failure and has shut itself down to protect its electrical components.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

AL 89

Your boiler is struggling to maintain a steady flame and has shut down as a safety precaution.

High Engineer only £120-£280 Shared across the range

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Air pressure switch diaphragm

Related codes

AL 90

Your boiler is struggling to burn gas correctly and has shut down for safety because it cannot reach its required operating settings.

High Engineer only £120-350 Shared across the range

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Fan
  • Control Board

Related codes

Showing 41–46 of 46
AL 92

Your boiler is struggling to get the correct balance of air and gas for the burner to work safely.

High Engineer only £120-280 Shared across the range

Parts commonly replaced

  • Ionisation electrode
  • Air pressure sensor
  • Burner seal

Related codes

AL 93

Your boiler is struggling to burn gas correctly and efficiently, meaning it cannot maintain the flame needed to heat your home.

High Engineer only £150-£450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Fan
  • Main PCB
  • Electrodes

Related codes

AL 95

Your boiler is struggling to keep a steady flame alight, causing it to cut out intermittently for safety.

High Engineer only £120-280 Shared across the range

Parts commonly replaced

  • Ionisation probe
  • Flame sensing electrode
  • Ignition lead
  • Gas valve

Related codes

AL 96

Your boiler has shut down because it cannot safely expel exhaust fumes out through the external flue pipe.

Emergency Engineer only £100-250 Shared across the range

Parts commonly replaced

  • Flue terminal
  • Venturi tube
  • Fan assembly
  • Air pressure switch

Related codes

AL 98

Your boiler has encountered a technical software error while trying to start up and cannot function correctly.

High DIY-safe £250-£450 Shared across the range

What to check first

  1. Turn the boiler power off at the main fused spur switch
  2. Wait for 30 seconds
  3. Turn the power back on to see if the software reboots correctly

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

AL 99

Your boiler's main control board has suffered a critical internal failure and can no longer manage the system's functions.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

1 operating states & engineer diagnostics

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