Sime iQE Comfort 30 Fault codes & diagnostics

20 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2013 onwards Discontinued
GC Number 47-283-47
Download the Sime iQE Comfort 30 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
20 High

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-283-47 Comfort 30 2013–present

All 20 documented codes

Tap any card for details

LED flashing after fan

Your boiler has stopped working because the internal fan, which safely exhausts fumes, is not spinning correctly or the system cannot detect it.

High Engineer only £180-£350

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • Main PCB

Related codes

AL 02

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £0-£120

What to check first

  1. Locate the filling loop (a silver braided hose) underneath the boiler.
  2. Open the small valve(s) on the filling loop to allow cold mains water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close the valve(s) tightly and ensure the boiler resets.

Parts commonly replaced

  • Pressure Relief Valve
  • Pressure Sensor
  • Expansion Vessel

Related codes

AL 05

Your boiler has lost the ability to measure the temperature of the water being sent to your radiators, so it has shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating NTC Sensor
  • Wiring Harness

Related codes

AL 06

Your boiler has stopped working because it failed to light the flame properly, likely due to an issue with the gas supply, the ignition process, or the exhaust system.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

AL 07

Your boiler has detected that it has become dangerously overheated and has shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

AL 08

Your boiler has failed to light because it cannot detect a flame, so it has safely shut down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
  • PCB

Related codes

AL 10

Your boiler is struggling to detect the temperature of your hot water, so it has safely shut down to prevent the system from overheating.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor

Related codes

AL 13

Your boiler has detected that the flue gases are overheating, so it has safely shut itself down to prevent potential damage.

High Engineer only £120-250

Parts commonly replaced

  • Exhaust temperature sensor
  • NTC sensor
  • Primary heat exchanger

Related codes

AL 14

Your boiler has detected an issue with the sensor that monitors the heat of the gases leaving your system, which prevents the boiler from running to keep it safe.

High Engineer only £120-200

Parts commonly replaced

  • Flue temperature sensor
  • Wiring harness

Related codes

Showing 11–20 of 20
AL 15

Your boiler has detected that the internal mechanism responsible for venting exhaust gases is not spinning correctly, causing the system to stop working as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

ALARM 02

Your boiler has detected that the water pressure is too low, which prevents it from heating up or providing hot water.

High DIY-safe £0-120

What to check first

  1. Locate the silver filling loop cable underneath your boiler.
  2. Slowly open the valve(s) to allow water into the system while watching the pressure gauge.
  3. Close the valve(s) firmly once the pressure gauge needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

ALARM 05

Your boiler has detected a problem with its temperature sensor and has stopped working as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Central heating NTC temperature sensor
  • Connecting wiring harness

Related codes

ALARM 06

Your boiler has stopped working because it cannot light the gas flame needed to provide heat and hot water.

High DIY-safe £120-280

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. If you have a pre-payment meter, check that you have sufficient credit
  3. Press the Reset button on the control panel to see if the boiler restarts

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Ignition Lead

Related codes

ALARM 07

Your boiler has likely overheated or has air trapped inside, causing it to shut down for safety.

High DIY-safe £100-250

What to check first

  1. Locate the reset button on your boiler control panel and press it once
  2. Check that your radiator valves are open to ensure water can flow properly
  3. Bleed your radiators using a radiator key to remove any trapped air from the system

Parts commonly replaced

  • Safety limit thermostat
  • Circulation pump
  • Overheat sensor (NTC)

Related codes

ALL 06

Your boiler has detected a serious internal fault that has caused it to shut down for safety reasons and it will not provide heating or hot water until a professional has inspected it.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring Harness
  • Ionisation Electrode

Related codes

ALL 10

Your boiler is struggling to detect the temperature of your hot water, which means it will likely stop providing hot water until the faulty sensor is replaced.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC Sensor
  • Wiring harness

Related codes

Red LED after flow switch

Your boiler has detected that water is not circulating properly through the system, causing it to shut down to prevent overheating.

High DIY-safe £120-350

What to check first

  1. Check that the boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.
  2. Ensure all radiator valves and isolation valves under the boiler are fully open.
  3. Gently bleed your radiators to remove trapped air that might be blocking water flow.

Parts commonly replaced

  • Circulation Pump
  • Water Flow Switch
  • Overheat Thermostat (Limit Stat)

Related codes

Red LED on (after safety stat)

Your boiler has switched itself off because it has detected a dangerous build-up of heat or a potential problem with the flue gas temperature.

High Engineer only £120-350

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger
  • Thermocouple

Related codes

Red LED on (solid)

Your boiler has failed to light the gas and has locked itself for safety, which means you currently have no heating or hot water.

High DIY-safe £80-220

What to check first

  1. Check that your gas stopcock or meter valve is turned on
  2. If you have a prepaid gas meter, ensure you have credit remaining
  3. Press and hold the 'Reset' button to see if the boiler restarts
  4. Check if other gas appliances, like a hob, are working to confirm gas supply

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Probe

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.