Sime Murelle Elite HE 35 T ErP System Fault codes & diagnostics

23 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 2015-present
GC Number 41-283-54
Download the Sime Murelle Elite HE 35 T ErP System manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 8 High 9 Medium 2 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-283-54 Murelle Elite HE 35 T ErP 2015–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 23 documented codes

Tap any card for details

ALL 01

Your boiler has encountered a general safety lockout and requires a professional engineer to diagnose and clear the fault safely.

High Engineer only £90-250

Parts commonly replaced

  • PCB
  • Safety Thermostat
  • Ignition Electrode

Related codes

ALL 02

Your boiler has temporarily stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop valves underneath your boiler or near the hot water cylinder.
  2. Open the valves slowly to let water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close both valves firmly and check the gauge holds steady, then reset the boiler if necessary.

Parts commonly replaced

  • Pressure transducer
  • Filling loop

Related codes

ALL 03

Your boiler has stopped working because the water pressure inside the system has risen above the safe limit of 2.8 bar.

Emergency DIY-safe

What to check first

  1. Locate a radiator in your home that has a bleed valve.
  2. Use a radiator bleed key to open the valve slightly and let water out into a cloth or container.
  3. Watch the boiler's pressure gauge drop until it sits in the normal green zone (around 1.0 to 1.5 bar), then firmly close the bleed valve.

Parts commonly replaced

  • Pressure transducer
  • Filling loop valve

Related codes

ALL 04

Your boiler has detected a faulty temperature sensor on the hot water system, meaning it cannot properly read or regulate your hot water.

Medium Engineer only £90-180

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring Harness

Related codes

ALL 05

Your boiler has lost the ability to monitor its own heating temperature because a key internal sensor has failed or disconnected.

High Engineer only £120-220

Parts commonly replaced

  • Central heating NTC temperature sensor

Related codes

ALL 07

Your boiler has temporarily stopped working as a safety precaution and needs to be manually restarted using the control panel.

Medium DIY-safe

What to check first

  1. Locate the reset button (key 2) on your boiler's control panel.
  2. Press the button firmly to attempt to clear the error and restart the boiler.
  3. Wait to see if the boiler fires up normally; if the code returns, do not keep resetting it.

Parts commonly replaced

  • Control PCB
  • Ignition Electrode
  • Gas Valve

Related codes

ALL 08

Your boiler is temporarily locked out because it senses a flame inside when the burners should actually be switched off.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Electrodes

Related codes

ALL 09

Your boiler has temporarily stopped because it cannot detect water flowing through the system properly.

High Engineer only £150-350

Parts commonly replaced

  • Circulator pump
  • Flow sensor
  • Automatic bypass valve

Related codes

ALL 10

Your boiler has detected a faulty reading from a temperature sensor, causing it to temporarily lock out for safety.

Medium Engineer only £120-250

Parts commonly replaced

  • DHW temperature sensor
  • Antifreeze sensor
  • Wiring harness

Related codes

Showing 11–20 of 23
ALL 13

Your boiler has safely shut down because a safety sensor has detected a potential issue with the exhaust fumes leaving the flue.

Emergency Engineer only £100-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness
  • Main PCB

Related codes

ALL 14

Your boiler has temporarily stopped working because it has detected a problem with the sensor that monitors the safety and temperature of the exhaust gases.

Emergency Engineer only £150-£250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

ALL 15

Your boiler has detected an issue with the internal fan speed, which has caused it to safely shut down to prevent unsafe operation.

High Engineer only £150-£350

Parts commonly replaced

  • Flue assembly
  • Boiler fan
  • Printed Circuit Board (PCB)

Related codes

ALL 20

Your boiler has temporarily shut down the heating to one of your home's temperature zones because an overheating safety limit was reached.

Medium Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Mixed zone pump
  • Zone valve actuator

Related codes

ALL 21

Your boiler has lost connection to a temperature sensor in your heating system, which temporarily stops that heating zone from working safely.

Medium Engineer only £120-£250

Parts commonly replaced

  • Delivery temperature probe
  • Mixed zone sensor
  • Wiring harness

Related codes

ALL 22

The safety cut-out switch for your underfloor heating or second heating zone has been triggered due to high temperatures, temporarily shutting down that specific zone.

Medium Engineer only £100-250

Parts commonly replaced

  • Safety limit thermostat
  • Mixing valve
  • Zone pump

Related codes

ALL 23

Your boiler has detected a faulty or disconnected temperature sensor in your secondary heating zone, meaning it cannot properly monitor the water temperature in that part of your home.

Medium Engineer only £120-250

Parts commonly replaced

  • Mixed zone delivery temperature probe
  • Wiring harness for mixed zone board

Related codes

ALL 24

Your boiler has detected an issue with the sensor connected to your solar panel system, meaning it cannot properly read the solar collector temperature.

Medium Engineer only £90-180

Parts commonly replaced

  • Solar S1 collector probe
  • Insol board

Related codes

ALL 25

Your boiler has detected a fault with the solar panel temperature sensor, which usually happens when the sensor or its wiring becomes damaged or disconnected.

Low Engineer only £100-£200

Parts commonly replaced

  • Solar collector probe (S2 sensor)
  • Insol board

Related codes

ALL 26

Your boiler has detected a fault with the solar panel temperature sensor, which usually happens if the sensor wiring becomes damaged or disconnected.

Low Engineer only £90-180

Parts commonly replaced

  • Solar collector temperature sensor
  • Sensor wiring harness

Related codes

Showing 21–23 of 23
ALL 27

Your boiler has detected a conflict with how the solar heating attachment is set up, meaning it cannot properly coordinate with your renewable system.

Medium Engineer only £90-180

Parts commonly replaced

  • Insol solar board
  • Control PCB

Related codes

ALL 28

Your boiler has detected an incorrect electrical connection or sensor setup inside the unit, which prevents it from operating safely.

High Engineer only £90-180

Parts commonly replaced

  • Wiring harness
  • Main control board

Related codes

ALL 29

Your boiler has lost communication with its internal electronic control system, meaning it doesn't recognize its own parts.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

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