Sime Murelle Elite HE Combi Fault codes & diagnostics

21 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2015 onwards Discontinued
GC Numbers 47-283-5547-283-5647-283-7047-283-71
Download the Sime Murelle Elite HE Combi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 13 High 5 Medium 2 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-283-70 Murelle Elite HE 30 ErP 2015–2018
47-283-71 Murelle Elite HE 35 ErP 2015–present

All 21 documented codes

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ALL 02

Your boiler has stopped working because the water pressure inside your heating system has dropped too low to operate safely.

High DIY-safe £0

What to check first

  1. Locate the external filling loop, which is usually a small silver braided hose connecting two pipes under the boiler.
  2. Open the valves at both ends of the filling loop to allow cold mains water into the system.
  3. Watch the pressure gauge on the boiler front and close both valves firmly once the needle reaches the green zone, typically between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure gauge
  • Pressure relief valve

Related codes

ALL 03

Your boiler has detected that the water pressure inside your heating system is too high for it to operate safely.

Medium DIY-safe £80-150

What to check first

  1. Locate a radiator in your home, preferably on the ground floor.
  2. Place a cloth or small container under the radiator bleed valve.
  3. Slowly open the valve to release water until the pressure gauge on the boiler shows between 1 and 1.5 bar, then tighten the valve firmly.

Parts commonly replaced

  • Pressure relief valve
  • Filling loop
  • Pressure sensor

Related codes

ALL 04

Your boiler is failing to detect the temperature of the water coming out of your hot taps, which means it cannot heat your hot water correctly.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

ALL 05

Your boiler has stopped working because it is unable to accurately measure the temperature of the water being used for your heating system.

High Engineer only £120-220

Parts commonly replaced

  • Central heating NTC sensor
  • Wiring harness

Related codes

ALL 06

Your boiler has detected a failure to ignite or a problem with the flame detection process and has safely shut itself down to prevent gas buildup.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board (PCB)

Related codes

ALL 07

Your boiler has detected that it has become dangerously overheated and has shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Central heating pump
  • Diverter valve
  • Primary heat exchanger

Related codes

ALL 08

Your boiler is failing to light because it cannot detect a flame, so it has shut down as a safety precaution to prevent a gas build-up.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Gas valve
  • PCB

Related codes

ALL 09

Your boiler has detected that water is not flowing through the system correctly, which is preventing it from heating your home or water safely.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Flow switch
  • System filter

Related codes

ALL 10

Your boiler has detected an issue with one of its internal monitoring sensors, which is preventing the system from operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • External temperature sensor
  • NTC probe
  • Wiring harness

Related codes

ALL 14

Your boiler has detected a potential issue with the ventilation system that clears away combustion gases, causing it to shut down for your safety.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness
  • PCB

Related codes

Showing 11–20 of 21
ALL 15

Your boiler has detected that the internal fan responsible for safely venting fumes is not spinning correctly, so it has shut down to keep your home safe.

High Engineer only £180-350

Parts commonly replaced

  • Flue fan
  • Wiring harness
  • PCB

Related codes

ALL 20

Your boiler has detected that the water temperature in one of your heating circuits has become dangerously high and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Pump
  • Diverter valve

Related codes

ALL 21

Your boiler has lost the ability to accurately measure the temperature of the water being sent to your radiators, which may cause your heating system to operate inefficiently or stop working in specific zones.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

ALL 22

Your boiler has detected that the water temperature in your secondary heating circuit has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Safety thermostat
  • Mixing valve
  • Circulation pump

Related codes

ALL 23

Your boiler is having trouble communicating with the secondary heating zone in your home, which means that specific area might not be receiving any warmth.

Medium Engineer only £150-300

Parts commonly replaced

  • Mixed zone sensor
  • Zone valve motor
  • PCB

Related codes

ALL 24

Your boiler is having trouble communicating with your solar panel temperature sensor, which may prevent the system from correctly using solar energy to heat your water.

Low Engineer only £120-220

Parts commonly replaced

  • Solar collector probe
  • Wiring harness

Related codes

ALL 25

Your boiler's temperature sensor responsible for reading your solar water heating system has developed a fault or disconnected.

Low Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

ALL 26

Your boiler is having trouble communicating with the solar water heating sensor, which is preventing it from correctly monitoring temperature readings.

Medium Engineer only £120-220

Parts commonly replaced

  • Solar temperature probe
  • Wiring harness

Related codes

ALL 27

Your boiler's electronic control system is incorrectly detecting or misinterpreting the settings for a solar thermal water heating system that may not be present or is not communicating correctly.

Medium Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Solar interface card

Related codes

ALL 28

Your boiler has detected a configuration error with its internal settings or electronic system, preventing it from operating correctly.

High Engineer only £120-250

Parts commonly replaced

  • Main Control PCB
  • Configuration Bridge

Related codes

Showing 21–21 of 21
ALL 29

Your boiler's internal electronic control systems are having trouble communicating with each other, which prevents the unit from starting correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Interface cable

Related codes