The 6 most common faults
Your boiler has detected that the water pressure inside the system is too low to operate safely.
Locate the filling loop (usually a silver braided hose with one or two valves underneath the boiler).Slowly open the valve(s) to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.Ensure the valve(s) are tightly closed and check the boiler display to see if the error has cleared.
Your boiler has detected that the water pressure inside the heating system is too low to operate safely.
Locate the external filling loop, usually a flexible braided hose under the boiler.Open the filling valve slowly until the pressure gauge on the front of the boiler reads between 1 and 1.5 bar.Close the valve tightly to prevent over-pressurisation.
Your boiler has detected an issue with the water circulation system, meaning it cannot effectively move heat around your home or to your taps.
Full guide for E3Your boiler has detected an issue with the water temperature or flow sensor, meaning it has shut down to protect itself from overheating.
Full guide for E6Your boiler has detected an issue with the water pressure system, which is preventing it from heating your home or water.
Full guide for E8Your boiler has lost the ability to read the temperature from an external sensor, which is preventing it from heating your home properly.
Full guide for E1on the Sime Murelle HE 110R
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Sime shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue
Avoid the next call-out bill
Monthly cover means no unexpected bills when your boiler breaks down.
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