Sime Murelle HE System Fault codes & diagnostics

23 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 2004-2012 Discontinued
GC Numbers 41-283-0541-283-0641-283-0741-283-0841-283-09
Download the Sime Murelle HE System manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 17 High 3 Medium

All 23 documented codes

Tap any card for details

LED flashing after fan

Your boiler has detected an issue with its internal ventilation fan, which means it cannot safely clear exhaust fumes and will not ignite.

High Engineer only £220-£450

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • Main PCB

Related codes

ALARM 01

Your boiler has detected that the exhaust gases are getting too hot, so it has shut down as a safety precaution to prevent damage.

High Engineer only £120-280

Parts commonly replaced

  • Flue Overheat Thermostat
  • Main PCB
  • Heat Exchanger

Related codes

ALARM 02

Your boiler has detected that the water pressure is too low, causing it to stop working for safety.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (the flexible silver hose usually found under the boiler).
  2. Slowly open the one or two small tap valves on the hose until you hear water flowing.
  3. Watch the pressure gauge and close the valves tightly once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

ALARM 03

Your boiler has too much water inside it, causing the pressure to rise to an unsafe level.

Emergency DIY-safe £80-160

What to check first

  1. Locate a radiator bleed valve and use a key to release water into a container until the pressure gauge on the boiler drops.
  2. Ensure the filling loop valves (usually blue or black levers under the boiler) are closed tightly.
  3. Monitor the pressure gauge until it rests between 1.0 and 1.5 bar, then restart the boiler.

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve (PRV)

Related codes

ALARM 04

Your boiler has a fault with the domestic hot water sensor, meaning it may still provide heating but cannot accurately control the temperature of your hot water.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

ALARM 05

Your boiler has stopped working because it cannot accurately monitor the temperature of the water being heated for your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Central heating NTC temperature sensor
  • Connecting wiring harness

Related codes

ALARM 06

Your boiler has tried to start but could not detect a flame, likely because gas isn't reaching the burner or the ignition spark is failing.

High DIY-safe £100-£250

What to check first

  1. Press and hold the 'R' or reset button to see if the error clears.
  2. Check that your gas meter is in credit and that other gas appliances like a hob are working.
  3. Verify that the gas isolation valve under the boiler is fully open.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

ALARM 07

Your boiler has shut down because it has detected it is getting too hot, often caused by a lack of water flow or trapped air.

High DIY-safe £100-250

What to check first

  1. Check that the boiler pressure is between 1.0 and 1.5 bar
  2. Ensure all radiator valves and isolating valves are fully open
  3. Gently bleed your radiators to release any trapped air
  4. Press the 'Reset' button on the control panel

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Heat Exchanger (Descaling)

Related codes

ALL 02

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is a silver braided hose connecting two pipes near your boiler.
  2. Open the valves at both ends of the hose to allow mains water into the system.
  3. Monitor the pressure gauge on the front of the boiler until the needle reaches between 1.0 and 1.5 bar, then securely close both valves.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure gauge

Related codes

Showing 11–20 of 23
ALL 03

Your boiler's internal water pressure is currently too high, which is preventing it from operating safely.

Medium DIY-safe £80-150

What to check first

  1. Locate a radiator in your home that has a bleed valve.
  2. Place a cloth and a container underneath the valve to catch water.
  3. Open the bleed valve slowly to release air and water until the pressure gauge on the boiler drops to between 1 and 1.5 bar.
  4. Close the valve tightly and check the boiler display to see if the error has cleared.

Parts commonly replaced

  • Pressure Relief Valve
  • Pressure Sensor
  • Expansion Vessel

Related codes

ALL 04

Your boiler has detected a communication problem with the part that monitors the temperature of your hot water, which may cause your hot water to stop working or not reach the correct temperature.

Medium Engineer only £100-£200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

ALL 05

Your boiler has stopped working because it is unable to accurately measure the temperature of the water used for your heating system.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

ALL 06

Your boiler has detected an issue with the flame and has safely shut itself down to prevent any risk.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe

Related codes

ALL 07

Your boiler has detected that it is dangerously overheating and has automatically shut itself down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Safety Thermostat
  • Pump
  • Heat Exchanger
  • Diverter Valve

Related codes

ALL 08

Your boiler is failing to light the burner because it cannot detect a flame, causing the system to shut down for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • PCB

Related codes

ALL 09

Your boiler has detected that water is not flowing through the heating system correctly, preventing it from heating your home safely.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • Central heating filter

Related codes

ALL 10

Your boiler's control system is struggling to read a secondary temperature sensor, which has caused it to stop heating to ensure your safety.

High Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • Control PCB

Related codes

ALL 13

Your boiler has detected that the gases produced during burning are not escaping properly, so it has safely shut down to prevent the build-up of dangerous fumes.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas safety sensor
  • Flue assembly
  • PCB

Related codes

ALL 14

Your boiler has detected a potential issue with the sensor that monitors the waste gases leaving the system, so it has shut down as a safety precaution.

Emergency Engineer only £150-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness
  • PCB

Related codes

Showing 21–23 of 23
Red LED after flow switch

Your boiler has detected that water is not circulating correctly or has become too hot, causing it to shut down for safety.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the central heating system pressure is between 1.0 and 1.5 bar
  3. Press the reset button to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Water Flow Switch
  • Limit Thermostat

Related codes

Red LED on (after safety stat)

Your boiler has switched itself off because it is detecting a dangerous build-up of heat or a potential problem with exhaust gases.

High Engineer only £120-350

Parts commonly replaced

  • Pump
  • Safety Thermostat
  • Main Heat Exchanger cleaning
  • Flue Thermostat

Related codes

Red LED on (solid)

Your boiler has failed to light the gas and has locked itself for safety, which means you currently have no heating or hot water.

High DIY-safe £100-280

What to check first

  1. Check that your gas meter is topped up with credit and the main gas lever is on.
  2. Ensure other gas appliances in your home, like a hob, are working correctly to confirm gas flow.
  3. Press and release the 'Reset' button to clear the red light and restart the ignition sequence.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Probe

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.