Sime Murelle Pro HE MkII Combi Fault codes & diagnostics

20 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2017 onwards
GC Numbers 47-283-8447-283-85
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20 High

All 20 documented codes

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AL 17

Your boiler has detected that its two internal temperature sensors are giving very different readings, suggesting a potential circulation issue or a faulty component.

High Engineer only £120-240 Shared across the range

Parts commonly replaced

  • NTC Heating Sensor
  • Dual Sensor Assembly
  • Main Heat Exchanger

Related codes

AL 30

Your boiler has detected a technical issue with the sensor that monitors water temperature returning to the unit, causing it to stop working for safety.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • Return temperature NTC sensor
  • Sensor wiring harness

Related codes

AL 44

Your boiler has stopped working because it cannot detect a flame, which is likely due to an internal electronic fault or a problem with the gas supply valve.

High Engineer only £180 - £450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • PCB (Main Control Board)
  • Ignition Electrode

Related codes

AL 56

Your boiler has shut down because it detected a dangerous temperature difference between the water leaving the boiler and the water returning to it, suggesting it is overheating.

High Engineer only £120-450 Shared across the range

Parts commonly replaced

  • Circulation pump
  • Main heat exchanger (de-scaling)
  • Flow/Return thermistors

Related codes

AL 57

Your boiler has detected a temperature mismatch and has locked itself to prevent overheating, requiring a system recalibration to restart.

High Engineer only £90-180 Shared across the range

Parts commonly replaced

  • Flow Temperature Sensor
  • Main PCB
  • Internal Pipework Insulation

Related codes

AL 74

Your boiler has detected an issue with a secondary temperature sensor used to monitor the hot water leaving the unit, which may cause it to stop working for safety.

High Engineer only £90-160 Shared across the range

Parts commonly replaced

  • NTC Delivery Sensor
  • Wiring Harness

Related codes

AL 77

Your boiler has detected an electrical issue with the gas control valve, meaning it cannot safely regulate the fuel needed to stay alight.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

AL 78

Your boiler has detected an internal electrical fault with the gas control system and has shut down as a safety precaution.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

AL 79

Your boiler has detected an electrical fault with the gas control valve, preventing it from safely lighting the burner to provide heating or hot water.

High Engineer only £180-450 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

AL 80

Your boiler has detected a communication problem with its internal gas valve or the wiring connected to it, preventing the system from operating safely.

High Engineer only £180-£450 Shared across the range

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 20
AL 82

Your boiler has shut down because it has repeatedly struggled to ignite or maintain a stable flame correctly.

High Engineer only £120-300 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

AL 84

Your boiler is not receiving enough gas to operate safely or efficiently, which is causing it to shut down.

High Engineer only £80-250 Shared across the range

Parts commonly replaced

  • Gas Valve
  • Gas Meter Regulator
  • External Gas Pipework

Related codes

AL 88

Your boiler's main control board has detected an internal electronic failure and has shut down to protect its components.

High Engineer only £250-£450 Shared across the range

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

AL 89

Your boiler is struggling to maintain a steady flame because it cannot properly monitor the combustion process.

High Engineer only £120-£350 Shared across the range

Parts commonly replaced

  • Ignition and sensing electrode
  • Gas valve
  • Air diaphragm
  • Printed Circuit Board (PCB)

Related codes

AL 90

Your boiler is struggling to ignite or maintain a stable flame because the internal combustion levels are not reaching the required safety threshold.

High Engineer only £120-300 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Detection electrode
  • Gas valve
  • Air diaphragm/Venturi

Related codes

AL 92

Your boiler is struggling to get the right mix of air and gas for the flame, causing it to shut down for safety.

High Engineer only £120-280 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Air intake diaphragm
  • Gas valve

Related codes

AL 93

Your boiler is struggling to burn gas correctly and cannot reach its required power levels, so it has shut down as a precaution.

High Engineer only £120-450 Shared across the range

Parts commonly replaced

  • Gas valve
  • Flame sensing electrode
  • Main PCB
  • Venturi unit

Related codes

AL 95

Your boiler is struggling to keep its flame burning consistently, causing it to cut out for safety.

High Engineer only £120-280 Shared across the range

Parts commonly replaced

  • Ionisation electrode
  • Flame sensing lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

AL 98

Your boiler has encountered a digital 'glitch' or software error while trying to start up, preventing it from running safely.

High DIY-safe £180-350 Shared across the range

What to check first

  1. Locate the selector switch on the front of the boiler control panel.
  2. Turn the dial to the 'Reset' position for 5 seconds.
  3. Turn the dial back to the 'Summer' or 'Winter' setting and wait for the boiler to restart.

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

AL 99

Your boiler's main internal computer has developed a serious fault and is no longer able to control the system.

High Engineer only £250-£450 Shared across the range

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

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