Medium
62 on Sime Planet Super 4 WM

Your boiler is struggling to detect that it has enough water inside to operate, often because the filling valve has been left open or the internal pressure is dropping.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

D.H.W. filling

From this model's manual
Verified against the Sime Planet Super 4 Wm installation & service manual, page 14.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check that the external filling loop or internal filling valve is fully closed.Check your boiler's pressure gauge and ensure it is between 1.0 and 1.5 bar.If the pressure is low, use the filling loop to top it up to 1.5 bar, then ensure the valve is tightly shut.

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