38 High

Unical 38 Fault Code

The Unical 38 fault code means: your boiler's computer memory has been scrambled by electrical interference, which can usually be fixed by simply resetting the system.. It appears on 2 Unical models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: FACTORY PARAMETERS Alteration of the factory parameters due to possible electromagnetic interferences. Press the unblock key; if the anomaly persists, replace the board.
Typical repair cost £150-350 (including labour)

DIY fix possible

Locate the unblock or reset button on your boiler's control panel.Press and hold the reset button for a few seconds to clear the error.If the boiler does not reset, turn the power off at the fused spur, wait one minute, and turn it back on.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Avoid the next call-out bill

A cover plan would handle faults like 38: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Unical models that show the 38 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Unical 38 fault code information on this page is sourced and cross-checked against the official Unical service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 31 August 2026