High
F.02 on Vaillant aquaPLUS

Your boiler's hot water sensor has stopped communicating with the main control board, meaning the system can no longer tell how hot your water is.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DHW-NTC: NTC broken; NTC cable broken; Defective connection at NTC; Defective connection at electronics | DHW- NTC cable defective/ broken NTC faulty

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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