D.96 High

Vaillant D.96 Fault Code

Also written as D96 — same fault.

The Vaillant D.96 fault code means: your boiler has reverted to its original factory settings and needs its specific configuration data entered to work correctly with your heating system.. It appears on 12 Vaillant models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Factory setting

What causes the Vaillant D.96 fault?

This fault occurs when the boiler's internal computer loses the specific identity code that tells it which model it is. It most commonly happens after a power surge or when a major electronic component, such as the circuit board, has been replaced but not yet programmed. Without this configuration data, the boiler stays in a 'factory default' state and won't ignite for safety reasons.

Typical repair cost £80-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Vaillant models that show the D.96 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Vaillant D.96 fault code information on this page is sourced and cross-checked against the official Vaillant service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026