Vaillant S.91 Fault Code
Also written as S91 — same fault.
The Vaillant S.91 fault code means: your boiler is currently set to a 'showroom' mode which allows the display to work for demonstration purposes but prevents the burner from actually firing to provide heating or hot water.. It appears on 14 Vaillant models in our database.
Technical description: Maintenance:Demomode
What causes the Vaillant S.91 fault?
This fault occurs when the boiler's software is accidentally placed into 'Showroom Mode', which is a setting intended for shop displays only. It means the control board thinks it should only light up the screen for demonstration rather than actually igniting the gas to heat your home. This is usually caused by a technician forgetting to deactivate the setting during installation or a mistake within the service menu.
DIY fix possible
Press and hold the 'i' and '+' buttons simultaneously for about 5 seconds.The screen should show 'd.00' or similar; use the '+' button to navigate to 'd.91'.Press the 'i' button to view the setting; if it shows '1', change it to '0' using the '-' button.Press and hold 'i' to save the change, then press 'i' and '+' together to exit.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Vaillant models that show the S.91 fault code
Click a model for the full fault code list and model-specific repair notes.
- ecoTEC plus Repair: £0-80
- ecoTEC Plus 615 Repair: £0-80
- ecoTEC Plus 620 Repair: £0-80
- ecoTEC Plus 625 Repair: £0-80
- ecoTEC Plus 630 Repair: £0-80
- ecoTEC Plus 635 Repair: £0-80
- ecoTEC Plus 65 Repair: £0-80
- ecoTEC Plus 832 Repair: £0-80
- ecoTEC Plus 836 Repair: £0-80
- ecoTEC Plus 840 Repair: £0-80
- ecoTEC Plus 938 Repair: £0-80
- ecoTEC plus System Repair: £80-150
- ecoTEC sustain Repair: £0-80
- Home System Repair: £0-80
Source
Vaillant S.91 fault code information on this page is sourced and cross-checked against the official Vaillant service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026