High
F.63 on Vaillant Combi Compact 242EB

Your boiler's computer memory has developed a technical fault, preventing it from processing the instructions needed to run properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

EEPROM (Electrically Erasable Programmable Read-Only Memory) error

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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