Common problems guide

The most common Vaillant ecoFIT pure problems

The faults most likely to send a Vaillant ecoFIT pure into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

97 documented codes
6 most common
2 DIY-safe checks
4 engineer needed

The 6 most common faults

01
F.22 High DIY-safe

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

What to try first

Locate the external filling loop, which is usually a silver braided hose underneath the boiler.Open the valves at both ends of the hose to allow water into the system until the pressure gauge reads between 1 bar and 1.5 bar.Close both valves firmly and ensure the hose is disconnected if required by your specific installation.

Est. cost
£80-150
Parts
Pressure sensor, Pressure relief valve, Expansion vessel
Full guide for F.22
02
d.69 High DIY-safe

Your boiler is struggling to light the gas flame and has failed to start after multiple internal attempts.

What to try first

Check if other gas appliances (like a hob) are working to ensure gas supply is activeEnsure your prepaid gas meter (if applicable) has sufficient creditCheck that the condensate pipe outside hasn't frozen in cold weatherPress the Reset button (the flame symbol with a cross) for one second

Est. cost
£100-£280
Parts
Ignition Electrode, Gas Valve, Spark Generator
Full guide for d.69
03
F.00 High Engineer

Your boiler has lost its connection to the sensor that measures how hot the water is inside it, preventing it from heating your home safely.

Est. cost
£120-200
Parts
NTC temperature sensor, Wiring harness
Full guide for F.00
04
F.01 High Engineer

Your boiler has lost its connection to the sensor that monitors the water temperature returning to the unit, causing it to shut down for safety reasons.

Est. cost
£120-200
Parts
Return NTC sensor, Wiring harness
Full guide for F.01
05
F.10 High Engineer

Your boiler has stopped working because a sensor that monitors water temperature has developed a faulty faulty connection or failed completely, causing the system to shut down for safety.

Est. cost
£120-220
Parts
NTC flow temperature sensor, Wiring harness
Full guide for F.10
06
F.11 High Engineer

Your boiler has stopped working because a sensor that measures the temperature of water returning to the system is providing an incorrect signal, causing a safety shutdown.

Est. cost
£120-220
Parts
Return temperature sensor (NTC), Wiring harness
Full guide for F.11

on the Vaillant ecoFIT pure

Pressure sensorPressure relief valveExpansion vesselIgnition ElectrodeGas ValveSpark Generator

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Vaillant shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 97-code list for the Vaillant ecoFIT pure