What the manual says
Manufacturer manualShort circuit – flow–NTC (< 130 °C) | Cause: NTC– plug shorted to casing, NTC defective
What causes this fault?
This fault occurs when the boiler's control board receives an incorrect electrical signal from the sensor that monitors the temperature of the water leaving the unit. The most common reason is that the sensor has failed internally or the protective coating on the connecting wires has worn away, causing an electrical short circuit. When the boiler can no longer accurately track the water temperature, it shuts down immediately as a safety precaution.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F.10: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.