High Lockout
F.32 on Vaillant ecoMAX 824E

Your boiler's fan is struggling to spin at the correct speed, which prevents the unit from starting up safely to heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan turning–speed malfunction (too fast at start–up) | Cause: Fan unit obstructed, plug–in fan connector not correctly inserted, Hall sensor defective, fault in cable loom, defective electronic control system

What causes this fault?

This fault occurs when the boiler’s control board detects that the fan is spinning at an incorrect speed, preventing it from safely clearing waste gases from the system. The most common reason is a mechanical failure within the fan motor or a buildup of dust and debris that hinders its movement. It can also be caused by a communication error where the electronic sensors fail to report the fan's speed accurately to the main computer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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