Technical description
Flow–NTC open circuit. NTC broken, NTC cable broken, Defective connection at NTC, Defective connection at electronics
What causes this fault?
This fault occurs when the boiler's control system loses the signal from the sensor that monitors the temperature of the water flowing out to your radiators. The most common reason is that the sensor itself has failed internally or the electrical wiring connecting it to the main control board has become loose or damaged. Without this vital temperature data, the boiler shuts down as a safety precaution to prevent overheating.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.