Medium
D.163 on Vaillant ecoTEC Plus 832

Your boiler has detected an internal communication error with an external add-on component, such as a heating controller or external pump connection.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Functionofint.accessoryrelay2

From this model's manual
Verified against the Vaillant Ecotec Plus installation & service manual, page 77.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like D.163: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

D.162View →F.75View →

Related guides you might find useful

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →