High
F.002 on Vaillant ecoTEC Plus 836

Your boiler is struggling to detect the temperature of your hot water supply because of a faulty connection or sensor, which will likely prevent you from getting hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault in the electrical connection for the domestic hot water connection temperature sensor. Domestic hot water temperature sensor defective.

From this model's manual
Verified against the Vaillant Ecotec Plus installation & service manual, page 80.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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