Medium
N.343 on Vaillant ecoTEC plus 940 VUI 30/40CS/1-5

Your boiler has detected an unusual reading from its internal airflow monitoring system, so it is running in a restricted backup mode.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

The signal for the mass air flow sensor is not plausible. If the mass air flow sensor set is connected and there is feedback, but the values are implausible, the unit works in limp home mode.

From this model's manual
Verified against the Vaillant/Vaillant Vaillantpro 0020308121 05 Ecotecplus Storage Combi Installation installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like N.343: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 125 fault codes on the ecoTEC plus 940 VUI 30/40CS/1-5

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful