Common problems guide

The most common Vaillant ecoTEC plus Aquaplus problems

The faults most likely to send a Vaillant ecoTEC plus Aquaplus into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
94 documented codes
6 most common
1 DIY-safe checks
5 engineer needed

The 6 most common faults

01
F.22 High DIY-safe

Your boiler has detected that there is not enough water inside the system to operate safely, which has caused it to shut down to prevent damage.

What to try first

Locate the pressure gauge on the front of your boiler.Check if the needle is below the 1.0 bar mark.Use the filling loop (a metal braided hose or key under the boiler) to top up the system pressure until the needle reaches between 1.0 and 1.5 bar.

Est. cost
£120-250
Parts
Central heating pump, Pressure sensor, System expansion vessel
Full guide for F.22
02
S.32 High Engineer

Your boiler has detected that the fan is not spinning at the correct speed to keep the internal components safe, so it has paused operation to prevent damage.

Est. cost
£150-350
Parts
Fan assembly, Printed Circuit Board (PCB)
Full guide for S.32
03
S.33 High Engineer

Your boiler is struggling to breathe because it has detected an issue with the air intake or exhaust system.

Est. cost
£120-250
Parts
Air pressure switch, Flue gasket, Fan assembly
Full guide for S.33
04
d.11 High Engineer

Your boiler is signalling that it is unable to detect or communicate with the external water pump responsible for moving heated water around your home.

Est. cost
£150-300
Parts
External circulation pump, Wiring harness, Printed Circuit Board (PCB)
Full guide for d.11
05
d.21 High Engineer

Your boiler is struggling to detect that the flame is lit, so it is turning itself off to ensure your safety.

Est. cost
£120-250
Parts
Ignition electrode, Flame rectification lead, PCB
Full guide for d.21
06
d.24 High Engineer

Your boiler is struggling because it cannot detect that the air required for safe combustion is flowing correctly.

Est. cost
£150-300
Parts
Air pressure switch, Fan assembly, Venturi
Full guide for d.24

on the Vaillant ecoTEC plus Aquaplus

Central heating pumpPressure sensorSystem expansion vesselFan assemblyPrinted Circuit Board (PCB)Air pressure switch

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Vaillant shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 94-code list for the Vaillant ecoTEC plus Aquaplus